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FAQ's
Our customers' satisfaction is our first priority.
We offer a full refund if the product has not been opened and is unused and a partial refund if the packaging cannot be accounted for.
Please note that shipping costs are the customer's responsibility.
All returns must be in the original packaging with proof of purchase attached.
Products under warranty should be handled with care.
If products show visible defects, please take photos of them and send them to us. We will then contact you to clarify all the details.
All direct payment gateways adhere to PCI-DSS standards as administered by the PCI Security Standards Council, a joint effort between brands such as Visa, MasterCard, American Express and Discover.
Standard delivery usually takes 5-7 working days. Please note that orders may arrive later than normal during holidays or other festive events.
If your order has not arrived after two full weeks, please contact us and we will review the details.